Digital Product Delivery

Digital Delivery Policy.

This policy explains how digital products purchased from LearnWithPiyush are delivered, how customers can access their purchases and what to do if a product is not received after successful payment.

Effective Date: 23 August 2026
Important

Our products are digitally delivered.

LearnWithPiyush primarily sells digital products. Unless a specific product page clearly states otherwise, no physical item will be shipped to your address. After successful payment, the purchased product or access instructions will be provided digitally.

01 — Overview

About Digital Delivery

LearnWithPiyush offers digital products such as learning resources, online course materials, Excel or spreadsheet templates, guides, marketing kits, business tools and other downloadable or digitally accessible resources.

The exact delivery method may vary depending on the product purchased.

02 — Product Type

Digital Products

Products sold through LearnWithPiyush are primarily digital in nature and may be provided in formats such as:

  • PDF files.
  • ZIP files.
  • Excel or spreadsheet files.
  • Templates.
  • Digital guides.
  • Course or learning resources.
  • Downloadable documents.
  • Links to eligible digital resources.
  • Other file formats described on the product page.

Customers should review the relevant product page before purchase to understand what is included.

03 — Delivery Methods

How Your Product May Be Delivered

Depending on the product and website setup, your purchase may be delivered through one or more of the following methods:

↓

Instant Download

A download option may appear after successful order completion.

✉

Email Delivery

A download link, file or access instruction may be sent to the email address used during checkout.

◎

My Account

Eligible purchases may be accessible through your LearnWithPiyush customer account.

04 — Delivery Timing

When Will the Product Be Delivered?

For products configured for automatic digital delivery, access is generally made available after successful payment confirmation and order processing.

In many cases, this may occur immediately or shortly after the payment is successfully completed.

However, temporary delays may occur due to:

  • Payment verification.
  • Payment gateway processing delays.
  • Email delivery delays.
  • Website or hosting issues.
  • Technical or server-related issues.
  • Incorrect customer information.
  • Security or fraud-prevention checks.
Please Note

Successful payment does not mean you should pay again.

If your payment is successful but the product does not appear immediately, first check your email, spam folder and customer account before making another payment.

05 — Customer Responsibility

Provide Correct Information

Customers are responsible for providing accurate information during checkout, especially:

  • Correct name.
  • Active email address.
  • Correct phone number where requested.
  • Accurate billing information where applicable.

If an incorrect email address or other incorrect customer information results in failed delivery, please contact support as soon as possible.

06 — Customer Account

Access Through My Account

Where supported, customers may be able to access purchased digital products through:

My Account → Downloads

You are responsible for keeping your account login credentials secure.

Availability of downloads, download limits and expiration periods may vary by product and may be stated on the product page or within your customer account.

07 — Email

Email Delivery & Notifications

Order confirmations, payment information, download links or access instructions may be sent to the email address provided during checkout.

If you do not see an expected email, please check:

  • Your Inbox.
  • Spam or Junk folder.
  • Promotions folder.
  • The email address entered during checkout.

Some email providers may delay or automatically filter transactional messages.

08 — Failed Delivery

Payment Successful but Product Not Received

If your payment has been successfully completed but you do not receive or cannot access the purchased product, please do not immediately purchase the same product again.

First:

  • Check your order confirmation page.
  • Check your registered email address.
  • Check Spam/Junk folders.
  • Check My Account → Downloads, where available.
  • Confirm that your payment was successfully completed.

If the product is still unavailable, contact LearnWithPiyush customer support.

09 — Reporting Window

Report Non-Delivery Within 24 Hours

If payment is successful but the purchased digital product is not received or accessible, you must contact LearnWithPiyush within 24 hours of the successful payment.

Please provide:

  • Your full name.
  • Email address used during checkout.
  • Product name.
  • Order number, where available.
  • Payment/transaction reference.
  • Payment screenshot where helpful.
  • A brief explanation of the issue.
24-Hour Rule

Contact us promptly.

Non-delivery issues should be reported within 24 hours of successful payment so that we can verify the payment and delivery records. Requests made after this period may not qualify under our non-delivery refund process, except where applicable law requires otherwise.

10 — Technical Issues

File & Technical Compatibility

Customers are responsible for ensuring they have the appropriate software, device or application required to open or use the purchased digital product.

Where relevant, compatibility or format information may be stated on the product page.

Examples may include:

  • Microsoft Excel.
  • Google Sheets.
  • PDF Reader.
  • ZIP extraction software.
  • Canva account.
  • Internet browser.
  • Other software stated in the product description.

A customer's lack of compatible software does not automatically mean that the product was not delivered.

11 — Shipping

No Physical Shipping

LearnWithPiyush primarily sells digital products. Therefore, unless explicitly mentioned otherwise on a specific product page:

  • No physical package is shipped.
  • No courier service is used.
  • No physical shipping charge applies.
  • No physical delivery address is required for product delivery.

Any billing address requested during checkout may be used for payment, transaction, compliance or account purposes and does not mean a physical product will be shipped.

12 — Support

Digital Delivery Support

If you have any issue receiving or accessing your digital purchase, contact LearnWithPiyush during the listed support hours.

For refund-related eligibility, please also review our Refund & Cancellation Policy .

Quick Process

What Happens After You Buy?

STEP 01
Complete Payment

Complete the checkout and payment process on LearnWithPiyush.

STEP 02
Payment Confirmation

The website or payment provider confirms the successful transaction.

STEP 03
Digital Access

Receive or access the product using the delivery method available for that product.

Digital Delivery Support.

Payment successful but the product is not available? Contact us within 24 hours and provide your order and transaction details.

Brand LearnWithPiyush
Owner / Operator Piyush Sonkar
Phone / WhatsApp +91 92037 60544
Business Address H288 B Sector, Anna Nagar,
Bhopal, Madhya Pradesh – 462023,
India
Support Hours Monday–Saturday,
10 AM–6 PM